Shipping policy
SHIPPING POLICY
Last Updated: 03-27-2026
Thank you for shopping with SolSearch the Label. We are a small, independent brand and appreciate your support as we grow.
PROCESSING TIMES
All orders are processed within 2–5 business days (excluding weekends and holidays).
During launches, restocks, or promotional periods, processing times may be slightly extended. We appreciate your patience during high-volume periods.
Once your order has shipped, you will receive a confirmation email with tracking information.
DOMESTIC SHIPPING (U.S.)
We currently ship within the United States.
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times after shipment:
• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days
Please note: delivery timelines are estimates and are not guaranteed.
INTERNATIONAL SHIPPING
[Include this section if you plan to ship internationally.]
International customers are responsible for any customs fees, duties, taxes, or import charges required by their country.
Sol Search the Label is not responsible for delays caused by customs processing.
LOST, STOLEN, OR DELAYED PACKAGES
Once an order has been handed off to the shipping carrier, SolSearch the Label is not responsible for lost, stolen, or delayed packages.
If your tracking shows delivered but you did not receive your package, please:
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Check with neighbors or your building management
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Contact the shipping carrier directly
We recommend selecting secure delivery locations when possible.
INCORRECT SHIPPING INFORMATION
Please ensure your shipping address is correct at checkout.
SolSearch the Label is not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us due to incorrect address information, customers are responsible for reshipment costs.
DAMAGED ITEMS
If your order arrives damaged, please email solsearchswim@gmail.com within 48 hours of delivery with:
• Your order number
• Photos of the damaged item
• Photos of the packaging
We will review and resolve the issue as quickly as possible.
ORDER CHANGES & CANCELLATIONS
Because we begin processing orders quickly, we cannot guarantee changes or cancellations once an order has been placed.
If you need assistance, please contact us immediately at info@solsearchthelabel.com